Contain Village mark CONTAIN VILLAGE
Policies

Terms, privacy, and engagements

We operate with clarity and responsibility. These policies outline how we work, what to expect, and how information is handled.

Download policy pack

For convenience, you can download a consolidated pack of our policies and terms.

Download Policies & Compliance Pack (ZIP) Contact us

Terms & Conditions (Summary)

  • Scope of services includes consultation, guidance, and project work; outcomes are not guaranteed.
  • Quotes are time-limited and confirmed in writing.
  • Payment is via EFT or manual deposit; work or procurement proceeds after clearance where applicable.
  • Revisions or changes require confirmation; scope adjustments may affect timelines or cost.
  • Delivery timelines depend on inputs and approvals; delays may occur if feedback is late.
  • Third-party services or products follow manufacturer warranties, supplier lead times, and software license terms.
  • Contain Village is not liable for indirect or consequential losses; clients must provide accurate information.
  • We reserve the right to refuse unlawful, abusive, or misrepresented requests.

Privacy Policy (Summary)

  • We collect name, email, phone, and message content.
  • We use this data to respond, quote, deliver service, and maintain records.
  • Information is retained minimally and access is limited.
  • Data is shared only with necessary parties for delivery or legal compliance.
  • Reasonable security measures are applied; no absolute guarantee is implied.
  • You may request access, correction, or deletion where applicable.
  • Contact us directly via email or WhatsApp for privacy queries.

Service Scope & Engagements

  • Project-based and contract engagements are agreed in writing.
  • Expectations, deliverables, and timelines are confirmed before work starts.
  • No generic packages; solutions are matched to actual needs.
  • Clients provide timely inputs, approvals, access, and required content.

Website Use

  • Website content is informational and not legal or financial advice.
  • External links (including Google Maps) are provided for convenience.
  • Policies may be updated; the effective date reflects the current version.

Effective date: 20 January 2026